Privacy Policy

petcareguide respects your privacy. This policy explains what information we may collect when you browse petcareguide.info or send an enquiry, and how that information is used.

1. Information We Collect

  • Contact details you submit, such as name, email, phone number, and travel preferences.
  • Message content, including occasion, dates, destination interests, and special requests.
  • Basic technical data such as browser type, device information, and cookie preferences.

2. How We Use Information

We use your information to respond to enquiries, prepare tailored Malaysia journey ideas, improve our website, maintain security, and comply with legal obligations.

3. Sharing Information

We do not sell personal data. Information may be shared with trusted service providers only when needed to operate the website, manage enquiries, or prepare requested travel services.

4. Data Retention

We keep enquiry information only for as long as needed for communication, planning, records, and reasonable business or legal purposes.

5. Your Choices

You may request access, correction, deletion, or restriction of your personal information where applicable. You may also manage cookie preferences through the cookie banner.

6. Security

We use reasonable technical and organisational measures to protect information, but no online system is completely risk-free.

7. Updates

This Privacy Policy may be updated when our site, services, or legal requirements change.